Our Website provides AI-powered tutoring services directly to Customers.
Refund eligibility may vary depending on your jurisdiction. Your rights under applicable consumer protection laws remain fully intact. To initiate a refund, please reach out to us directly.
If you purchased a Service using a promo code, only the amount you paid, after applying the promo discount, is refundable. Promo codes themselves carry no cash value and cannot be refunded or transferred.
Once your refund request is approved, we will initiate the refund within three business days. The actual posting of funds depends on your bank or card issuer’s processing times; we are not liable for any fees, errors, or delays they may impose.
Refunds are available for up to six months from the original transaction date and will be returned to the same payment method you used. After six months, refunds are no longer permitted, and we cannot reroute funds to an alternative payment method.
If you dispute a chargeback with your card issuer, we reserve the right to suspend or terminate your access to our Services. Any fees or costs we incur because of a chargeback or payment dispute will be charged to you.
All billing and payment transactions on our Website are handled by trusted third-party payment providers. When you submit payment details, they are processed within a secure, embedded checkout iframe; your card information never passes through our servers. Every transaction is protected by the industry’s highest encryption and security standards as enforced by our payment partners.
When you submit billing information, such as credit or debit card details, it is processed solely by our third-party payment partners. We never collect, store, or transmit this data on our own servers.
You acknowledge that we are not liable for any security breaches or failures on the part of these payment providers. Your transactions remain subject to both this Refund Policy and the providers’ own terms, conditions, and privacy policies.
We may change payment providers over time. In such cases, your billing details may be securely transferred to the new provider, who will continue to protect your information using industry-standard security measures (for example, SSL encryption).
All payments made through our Website are strictly for the purchase and delivery of Services. Under no circumstances should payments be used for fraudulent, criminal, or otherwise unlawful purposes.
We may revise this Refund Policy at our discretion at any time. All updates will be posted on our Website. The version shown online is always the current policy.
When possible, we will provide advance notice before new terms take effect; however, in certain situations, changes may be implemented immediately without prior notification.
Updated: Jul 24, 2025